We purchase our phones and mobile solutions through Import GSM!
Support:Phone, Web, and beyond
ImportGSM offers dedicated support for your purchase. Need help setting the phone up with internet? Need your phone repaired? Have a question about how something works on the item? ImportGSM has knowledgeable, experienced and enthusiastic staff members ready to provide top-level customer support. We're always here when you need us.
Warranty:The first year's on us
ImportGSM not only has a 14 day money back guarantee, but we also include a 1 year warranty free of charge for all items! Although that's unique enough for a cellular retailer, we also offer a 3 Year Protection Plan, protecting your investment for as long as you have it. Sat on the phone and cracked the screen? Dropped the phone in water? Dog mistook the phone for a chew toy? Not a problem! With the 3 Year Protection Plan, you're covered from screen to antenna.
Upgrade UP:The trade program
Tired of throwing out your old phone and buying a new one? Sell it back! ImportGSM.com will buy back ANY PHONE, even if you didn't buy it from us! Get credit towards your next purchase for the agreed upon price of your trade in. What could be better? Keep upgrading so you always have the latest technology in your pocket!
ImportGSM.com is the best and fastest growing online cellular retail store. If you're looking for an easy shopping experience, knowledgeable tech support and protection for your valuable investment, look no further.
Compare Them to the Competition
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ImportGSM |
Plemix.com |
MyWorld
Phone.com |
Expanys.com
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| Customer Service |
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Technical Support |
YES |
NO |
YES |
NO |
Customer Support Call Center |
YES |
NO |
YES |
YES |
Online English Manuals |
YES |
NO |
NO |
NO |
Support File Database |
YES |
NO |
NO |
NO |
| |
|
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|
|
| Payment Options |
|
|
|
|
PayPal |
YES |
YES |
YES |
NO |
Credit Cards |
YES |
NO |
YES |
NO |
Wire Transfer |
YES |
YES |
YES |
NO |
Western Union |
YES |
YES |
YES |
YES |
| |
|
|
|
|
| Product Services |
|
|
|
|
FREE 1 Year Warranty |
YES, FREE |
NO |
NO |
NO |
Extended Warranty |
YES, +15% |
NONE |
NONE |
NONE |
Return Policy |
7 DAYS |
7 DAYS |
7 DAYS |
15 DAYS |
Minimum Restocking Fee |
FREE |
25% MINIMUM |
25% MINIMUM |
20% MINIMUM |
Repair Service |
YES |
YES |
NO |
NO |
Order Cancellation |
FREE |
FREE |
$20 |
FREE |
| |
|
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|
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| Shipping Options |
|
|
|
|
Minimum Shipping Cost |
$19 |
$27 |
$35 |
$20 |
Overnight Shipping Option |
YES, $33 |
NO |
YES, $50 |
YES, $35 |
Same Day Order Processing |
YES |
YES |
YES |
YES |
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